Installation problems

• Symptom:

  When installing from some NG-FLASH tokens, you may encounter one of the following error messages under Token Installation Check in the self-test results:

  "32 is not a supported architecture"

  "64 bit is not supported"

• Resolution:

  Your NG-FLASH token contains an older version of the installer.

  Download the installer for your operating system from the token installation page and follow the installation procedure.