User group

How to create a user group

It is the responsibility of the 3SKey administrator to create the user group and to add users to a specific user group.

Important note: If you get the 3SKey user group setup screen and you are not the 3SKey administrator, then you must cancel this operation immediately. You will need to ask your 3SKey administrator to add your token to a user group before you can activate it.

Ensure that you have 2 unactivated tokens and a default password that you received with the tokens. Then you can proceed as follows:

1. Insert the first token into a USB port

2. Log in

Go to and click on "Log in".

You must use Microsoft Windows and your browser must be correctly configured.

You will be asked to enter the default password three times during this procedure.

Your Unique ID will appear (for example, corp12345678). Once the token has been activated, it must be registered with each bank with which you have a relationship.

This operation will take a few minutes. Please do not cancel the operation by closing the browser or unplugging the token. If the connection times out or hangs for more than 5 minutes then you should restart the browser and log back in, the activation will resume from the last step.

3. Accept the terms and conditions

After logging in, you have to accept the Terms and Conditions related to accessing the 3SKey Portal. Tick the box and click "Continue".

A message is displayed asking if you are the designated 3SKey administrator for your organisation. If you are setting up a new group of users for your organisation click "Yes". Else click "No" and contact your administrator who will add this token to the existing user group.

warning window

4. Insert the second unactivated token

The following window appears: create user group

Insert the second unactivated token into another USB port, without removing the first token. These two tokens will become the administrators of your tokens on the 3SKey portal.

Enter the password for the second administrator token and click Next. This is the default password that you received with the tokens.

5. Select a PIN policy

PIN policy

Select a password policy that will be applicable to all the tokens in your organisation. The policy can be modified again later on. Tick the box at the bottom then click on "Next".

6. Give the second token to the second administrator

Remove the second administrator token from the USB port (still without removing the first administrator token) and give it to the second administrator. The second administrator must login to the 3SKey portal with the token to activate it.

Ensure that the second administrator has the default password received with the token.

The portal automatically continues with the activation of the first administrator.

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